![]() I also was able to check the tracking, and it appears your order was delivered today. I was able to find the communication you had with a few of our reps through the online chat feature. We do look at all situations carefully and seriously. You can start the return process through their website, without paying the restocking fee (but cost of shipping is still your responsibility).Thank you for your feedback on your experience. Kardiel offers a 15-day return window if you don’t like your product. Unfortunately, Kardiel is unable to ship any pieces to any APO/FPO addresses, PO boxes, or US Territories like Puerto Rico. Depending on your location, it will be calculated at checkout. There is no mention of set prices for shipping cost. Since Hawaii and Alaska are outlying states, shipments there take a bit longer, more like 12-18 business days. What is Kardiel’s Shipping Policy?įor in-stock furniture at Kardiel’s warehouse, they guarantee 7-10 business days for delivery within the continental US, and 9-12 business days for anywhere in Canada. Kardiel also integrates a variety of textiles and fabrics they source from around the world. The company also imports wood frames from Australia, with their leather coming from Milan, Italy. Kardiel furniture is constructed and manufactured at two locations in Vietnam. ![]() Unfortunately for anyone outside of North America, Kardiel is unable to extend a warranty to any international buyers so make sure to take care of your items after they arrive. You’re responsible for any taxes and duties charged. Yes, Kardiel ships to Canada and works with freight forwarders for people who live outside North America. Kardiel was founded by a quartet of siblings, Jason, John, Debbie, and Brando, and is still operated by the same family, with Jason as the CEO and John as the principal of Kardiel Inc. Since genuine customer loyalty and founder connection is so rare these days, here’s a great example of one from the 77 consumers on Google giving a 5-star Kardiel review regarding their stand-up promise to quality: ![]() The Kardiel furniture has good fit and finish inside and out.” Even though some of the other vendors look nice the build quality is not great with West Elm or Modway. We have priced multiple vendors and Kardiel always comes out on top for the quality and how long it lasts. “We have ordered from multiple vendors and the cardio furniture is very nice and holds up well. Similar to the other 4 reviews round on BBB, this customer went on to praise the quality of Kardiel products, and how they stand up against the competition: Even though there were some delays during covid they always communicated with us clearly and got what we needed.” ”Īnother customer on BBB was excited about ordering products for their workplace, gave a great 5 star Kardiel review and general feedback regarding their service: “We have used Kardiel in the past for several expansions to our business. I have just under 1000 square feet to work with and now owning this chair, I’m more than willing to make the accommodation for its size. On TrustPilot, where there are 197 Kardiel reviews, this happy customer gave a positive 5-star rating regarding the company’s furniture fitting elegantly into their small space: Miranda Fabric Sofa 82”: 5 stars,from 3 reviews.Asher Dining Table 47”: 5 stars, from 6 reviews.Protractor Jr Desk 67”: 5 stars, from 8 reviews.Woodrow Box Sofa 87”: 5 stars, from 8 reviews.First, a breakdown of the product reviews at a glance: To make this Kardiel review the most thorough it can be, we’ve added a compiled list of detailed customer feedback, speaking to all corners of what they do. Since Kardiel reviews are expansive, folks all over the globe reach out and give feedback on how they feel about what the brand does best (and worst). Timeless pieces from the 50s, 60s, and 70s.Kardiel uses American oak, walnut, genuine leather, and vintage twill.Much of their products come (mostly) assembled.Delivered to your doorstep with special care.So, to start this Kardiel review off, let’s take a look at some highlights to give you a better idea of what they do best: Highlights The brand has plenty of bragging rights when it comes to the construction, design, and manufacturing of their furniture. ![]() From Australian wood to genuine leather for upholstery from Italy, the company doesn’t skimp on the basics. With a headquarters located in Lacey, WA, not only does Kardiel ship worldwide but they also source a lot of their materials from around the world as well. They each had a vision, and wanted to bring quality to the concept of furniture design, with one common idea - mid-century modern. Founded in 2011 by four siblings – Debbie, Brando, John, and Jason – who decided that their love for well-made modern furniture was lacking in today’s market.
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